Quick commerce and modern trade grade you PO by PO - short-supply, late delivery, OTIF breaches - and deduct penalties by formula. Finnoto tracks your true fill performance, recalculates every penalty, and contests the ones their math got wrong.
Illustrative product behaviour - values shown are examples.
Penalty formulas are contractual, but the inputs come from the buyer's systems - GRN timing, slot logs, cancelled lines. Without your own record, every penalty is unappealable.
Fill-rate penalties computed on their GRN counts and their timestamps. Formula errors and disputed GRNs ride straight into deductions.
On-time-in-full grading turns a 40-minute dock delay into a penalty. Contesting needs your gate-in evidence, filed fast.
Finance sees penalties; ops sees stock-outs; nobody connects them. The same SKU keeps failing, the same penalty keeps landing.
Blinkit, Zepto and Instamart in quick commerce; most modern-trade chains and B2B marketplaces run OTIF or fill-rate service-level regimes with automatic penalties.
It varies - but formula errors, penalties on buyer-cancelled lines, and GRN-timing disputes are common enough that recalculation pays for itself. You'll know your own rate within a cycle.
Yes - the root-cause board separates stock-outs, appointment slips and receiving disputes, so supply planning fixes what's real instead of arguing about what isn't.
PO-level fill truth across every channel that grades you.
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