Solutions · Shopify D2C

Every D2C order,
tracked to the rupee.

From Shopify checkout to bank credit - prepaid, COD or partial. Finnoto tracks every order across your WMS and 3PLs through delivery, NDR, RTO and returns, then reconciles every rupee, penny to penny.

20–30% orders RTOT+2–T+7 COD remittancePenny-to-penny reconciled
#SHOP-1042ShopifyCOD
2× Air Sneakers SKU FW-221₹1,299
Delhivery · AWB 7C81-2290
Placed
Manifest
In-transit
Out for delivery
Delivered
COD remittance · T+2Reconciled
One order, every path

Forward, failed or returned - all tracked

A single order can go three ways. Finnoto follows each at SKU level, from manifest to the warehouse shelf.

Order placedShopify checkoutPaymentPrepaid · COD · partialWMSUnicommerce, EasyEcom…ManifestAWB · 3PL · SKUIn-transitLive 3PL trackingDeliveredPOD capturedForwardNDRRe-attemptRTOReturn to originRTO deliveredBack at warehouseFailed deliveryReturnCustomer initiatesIn-transitReverse pickupPutaway · QABack to stockReturns
Forward → delivered NDR → RTO Returns → putaway
Penny to penny

Every rupee, matched across sources

Order, payment, shipping charge, COD remittance and bank - reconciled on one line. Overcharges and shortfalls caught and recovered.

Order
₹1,299
Shopify
=
Payment
₹1,299
COD captured
=
Shipping
₹78
vs ₹64 · +₹14 back
=
COD remittance
₹1,299
T+2 to bank
=
Bank
Matched
penny to penny

Weight-discrepancy overcharges, COD remittance shortfalls and wrong shipping rates - flagged against contract and disputed with the 3PL, gateway or platform.

1 in 4

D2C orders come back

RTO runs 20–30% nationally - up to 40% in COD-heavy categories - and each one costs forward and reverse freight. Finnoto tracks every NDR, RTO and return, reconciles the charges both ways, and recovers what you’re wrongly billed.

What your business gets

One hub, from order to books

01

Central hub

Finnoto aggregates orders, payments, shipments and remittances across every platform - automatically, in parallel.

02

O2C reconciliation

Every order matched penny-to-penny from checkout to bank - prepaid settlement and COD remittance alike.

03

Discrepancy & SLA breaches

Putaway, QA and 3PL-to-warehouse gaps caught; NDR, RTO and delivery SLA breaches flagged the moment they happen.

04

Charges reconciliation

Prepaid, COD, forward and reverse shipping charges validated against contract - weight overcharges caught and disputed.

05

Reporting & alerts

Live exceptions and reports surfaced wherever your team works - nothing slips between platforms.

06

Books reporting

Clean, reconciled entries posted straight to your ERP - return-ready, no re-keying.

Connected to

Every system in your D2C stack

SShopifyRRazorpayCCashfreePPayUUUnicommerceEEasyEcomIIncreffPProzoEERPNextDDelhiverySShiprocketEEcom ExpressBBank feedsZZohoSSAPTTally

Reconcile your D2C, end to end.

From Shopify checkout to bank credit - every order, every return, every rupee, on one platform.

Talk to us
FAQ

Frequently asked questions

How does Shopify reconciliation work with Finnoto?

It ties together Shopify orders, payment-gateway settlements and 3PL/logistics data, matches each order to the bank credit, and posts to your books - one MIS from checkout to cash.

How are COD and RTO handled?

COD remittances are matched to orders and courier payouts, while RTO and returns are tracked so unremitted or wrongly-charged amounts surface for recovery.

Which payment gateways and logistics partners are supported?

Payment gateways including Razorpay, PhonePe, Paytm, Juspay, Cashfree and PayU; logistics partners including Delhivery, Shiprocket, XpressBees and Shadowfax.

Does it post to my accounting system?

Yes - Tally, Zoho, SAP, Oracle and NetSuite.