Revenue OS · Revenue Recovery

Money owed to you
shouldn't need chasing.

Finnoto tracks every outstanding rupee, runs follow-ups and escalations on your terms, and files deduction disputes before the claim window closes - so receivables get collected, not written off.

Every account closed. Nothing quietly aged into a loss.

Receivables Ageing & Recovery Live
0 - 30 days
₹38.4L · reminder scheduled
On track
30 - 60 days
₹14.8L · SOA + payment link sent
Follow-up
60 - 90 days
₹6.2L · escalated to account owner
Escalated
Claim window closing
SPF shortage ₹88,000 · 6 days left
Act now
138 accounts closed
cash matched, ledger knocked off
Collected
₹24.6L
RECOVERED THIS MONTH
30%
More overdue receivables recovered
18 days
Cut from average DSO
100%
Accounts under active follow-up
Zero
Claim windows missed
The Problem

Collections run on memory, not on process.

Most AR chasing lives in one person's inbox and a spreadsheet they update on Fridays. Accounts get followed up when someone remembers - and the ones nobody remembers quietly become write-offs.

01

Ageing is always out of date

The AR report is built manually and stale the moment it's shared. Nobody trusts the numbers in it.

Decisions on week-old data
02

Follow-ups depend on people

Reminders go out when someone has time. Escalations happen when a customer complains, not on a rule.

DSO stretches month after month
03

Disputes expire unfiled

Deductions and short payments need evidence and a claim inside a fixed window. Most miss it.

Recoverable money lost to deadlines
04

Nobody owns the account

Sales says finance is chasing, finance says sales owns the relationship. The invoice just keeps ageing.

Write-offs nobody signed off on
Revenue Recovery turns collections into a system. Live ageing across every customer and channel, follow-ups and escalations that fire on rules instead of memory, disputes filed with evidence inside the window, and a clear owner on every open account.
See how
The Solution

Four steps from outstanding to collected.

Finnoto keeps ageing live, chases on rules instead of memory, files disputes with evidence, and closes the loop the moment cash lands.

Step 01 · See

Live ageing across every account

Receivables are rebuilt continuously from invoices, credit notes, part-payments and bank credits - so the ageing you're looking at is what's true right now, not last Friday.

  • Bucketed ageing by customer, channel & entity
  • Part-payments and credit notes applied automatically
  • Promise-to-pay tracking with owner assigned
An AR report nobody has to build
0 – 30 days₹38.4L
30 – 60 days₹14.8L
60 – 90 days₹6.2L
90+ days₹2.1L
Step 02 · Chase

Follow-ups that fire on rules, not reminders

Reminder cadences run automatically per customer segment - with the invoice, SOA and payment link attached - escalating to the account owner and then to management exactly when your policy says.

  • Email, WhatsApp & Slack cadences per segment
  • Auto-attached SOA, invoice copy & payment link
  • Rule-based escalation ladders with SLAs
Every account chased, none forgotten
Day 3 · gentle reminderSent
Day 15 · SOA + payment linkSent
Day 30 · account owner loopedSent
Day 45 · escalation to head of salesDue today
Day 60 · credit hold reviewScheduled
Step 03 · Dispute

Claims filed with evidence, inside the window

Where the shortfall is a deduction rather than a delay, Finnoto assembles the claim - POD, invoice, weight slip, settlement line - and files it against the channel before the dispute window expires.

  • Evidence pack assembled automatically
  • Channel claim portals filed & tracked
  • Window countdown alerts per claim type
Deductions recovered, not absorbed
Weight dispute · POD attachedFiled
SPF shortage · ₹88,000Window: 6d
Commission overcharge · ₹1.2LFiled
Lost in transit · ₹31,500Under review
Claim #8842 · approved₹42,300 back
Step 04 · Close

Cash matched, account closed, books updated

Incoming payments are matched to the right invoices automatically - including part-payments and lump-sum transfers across multiple bills - and the ledger updates without a manual knock-off.

  • Auto knock-off against open invoices by UTR
  • TDS deducted by customer identified & tracked
  • Collections dashboard by owner, team & region
DSO down, write-offs down, no manual knock-off
Collected
₹24.6L
Closed
138
DSO
-18d
UTR 8841 · ₹6.4L across 4 invoicesKnocked off
Part-payment · ₹1.1L of ₹2.8LApplied
TDS deducted by customer · ₹28,000Tracked
What we catch

Fifteen-plus checks, running every hour.

Receivables rot in silence - a follow-up nobody sent, a promise nobody tracked, a claim window that quietly closed. Finnoto watches every open account continuously. Six of the most costly:

Collections Dispute
Collections

Overdue, never followed up

The invoice passed its due date and no reminder has gone out - the account is ageing with nobody actively working it.

Cadence SLA · per segment
Collections

Promise-to-pay broken

The customer committed to a date and it passed without payment - the commitment was never tracked to closure.

PTP date vs. cash received
Collections

Payment received, not applied

Cash landed in the bank but was never knocked off against open invoices - so a paid account still shows as overdue.

Unapplied cash ageing
Dispute

Deduction taken without reason

A customer or channel short-paid with no reason code attached - undisputed, it becomes a permanent write-off.

Reason code required to close
Dispute

Claim window closing

A recoverable deduction is unclaimed and the dispute window is about to expire.

Countdown per claim type
Dispute

Credit limit breached

A customer is over their sanctioned limit while carrying overdue balance - more exposure being added to a bad position.

Exposure vs. sanctioned limit

+ 9 more checks across disputed-but-unescalated accounts, TDS deducted without certificate, part-payment gaps, credit notes never issued, repeat late-payers and channel-specific claim rules - with custom rules configurable to your policy.

The outcome

What your team actually gets.

Collections stops being one person with a spreadsheet and a good memory. It becomes a process with owners and deadlines.

−18d

Cut from average DSO

Consistent cadences and earlier escalation pull cash in sooner.

30%

More overdue recovered

Accounts that used to age into write-offs get chased and closed.

Zero

Claim windows missed

Every recoverable deduction filed with evidence, in time.

100%

Accounts with an owner

No invoice sits between sales and finance with nobody accountable.

Net effect: less capital trapped in receivables, a shrinking write-off line.
Integrations

Connected to where the money and the customer are.

Banks and gateways for incoming cash, channels for claims, comms tools for follow-ups, and your ERP for the ledger - recovery works only when all four talk to each other.

Banks & Payments
Claim Portals
Communication
ERP & Books
HDFC Bank
ICICI Bank
Amazon
Flipkart
WhatsApp
Slack
SAP
Oracle
Axis Bank
Razorpay
Myntra
Meesho
Gmail
MS Teams
Tally
Zoho Books
Kotak Bank
Cashfree
Blinkit
Zepto
Delhivery
Shiprocket
NetSuite
QuickBooks
See all 50+ integrations
Implementation

Chasing on autopilot within weeks.

Your ageing goes live first, so the team sees the full picture before a single automated message goes out. Nothing is sent to a customer until you've approved the cadence.

01
Week 1

Load your receivables

Open invoices, credit notes and bank feeds connected. Live ageing built on day one.

See true AR immediately
02
Week 2

Design the cadence

Reminder timing, tone, templates and escalation ladders configured per customer segment.

Nothing sends without approval
03
Week 3

Switch on follow-ups

Automated chasing goes live with owners assigned and disputes routed to claim portals.

Every account has an owner
04
Week 4 →

Recover continuously

Cash auto-matched, accounts closed, DSO tracked weekly against target.

Dedicated success team
The rest of the platform

Recovery is the last mile. It starts much earlier.

Revenue Recovery is one layer of the Finnoto platform. Each product runs on the same shared data foundation - so what's executed and reconciled upstream is what makes recovery downstream possible.

Collect what's already yours.

Share your current ageing and we'll show you which accounts would be chased today, which deductions are still claimable, and how much of it is recoverable this quarter.

Talk to us

30-minute walkthrough · No prep needed · See it on your own data